Part-Time Store Sales and Stylist

Part-Time Store Sales and Stylist

Job Description:
Work the floor as a lively, strong presence assisting customers through their purchases, especially with vintage but includes all products. 

This  “Front-of-House” customer-facing role (with some “back of house” tasks) in our vibrant Cambridge community is responsible for providing an exceptional in-store experience for all who enter to foster connections, conversion, and sales revenue to help us sustain our small business, while also helping us maintain a strong store presence in our community.


Responsibilities: 

  • Sales: You help us achieve sales goals so our business can sustain itself in the community. You do this by cultivating community and trust - and you do this through being yourself, great styling and connecting in IRL and via socials. 

  • Product knowledge and wherewithal. Be confident with collections and products, including vintage denim, apothecary, jewelry, and small batch designers, to optimize sales through exceptional knowledge, communication, service, recommendations, and add-ons. 

  • Opening and closing tasks + daily shopkeeping: including but not limited to dusting/cleaning, waxing hanging racks, sweeping, vacuuming, and mopping to maintain an exceptional in-store store for our customers and ourselves.. 

  • Visual merchandising, including displays / mannequins, that inspire, draw interest, drive curiosity, and convert. 

  • Maintain in-store inventory integrity by ensuring items are properly stocked, folded, hung, buttoned/zipped, tidied, and at best expressed for an excellent customer experience leveraging We Thieves standards. 

  • Communicate with the team/management via Slack and email. Answer the phone and respond to customer issues with ease and professionalism.

  • Eventually Open and close the store including handling cash deposits, running key reports, and communicating with owner / manager. 

Requirements:

  • Two shift minimum with weekend availability a must.

  • Previous retail experience is preferred.

  • Social Media aptitude! You can sell via story sales and are comfortable engaging with the community. 

  • Punctual, dependable, and communicative with a high level of integrity, meaning you do what you will say you will do, with the ability to communicate your needs effectively.

  • Absolutely must be a people-person energized by a conversation with strangers, can work a room, and connect with others organically. Comfortable asking open-ended questions, breaking the ice, establishing trust, with strong, active listening skills and a high level of ease talking to all kinds of people.  

  • Self-awareness and emotional intelligence. You are aware of your energy and how that translates to others, and you can anticipate customer needs. 

  • Service forward. Have an innate desire to serve, meaning you enjoy helping others and naturally do it. This is intuitive and not taught - you go the extra distance out of joy, not because you have to. 

  • Strong sense of aesthetics and personal style with a demonstrated interest and knowledge of culture, pop culture, vintage, art, fashion history, textiles design, fashion design and brand history.

  • Strong time management skills and the ability to self-direct and take initiative in tackling tasks and projects without being asked. Good at handling projects when they’re slow (because there’s always something that can be done).

  • “Roll-up your sleeves” and solution-oriented. You add value by being willing to get your hands dirty (including cleaning a bathroom) and by bringing ideas to improve our store. 

  • Organized with an attention to detail, with the ability to prioritize competing projects and tasks. 

  • Technical needs: Solid level of the iOS operating system and use of an iPad and mobile technology.

  • Software and point of sale (POS) knowledge including working with LightSpeed or other a huge plus along with Slack, Google Drive, and other Google oriented software.

  • Ability to lift at least 30 lbs, lift boxes, climb stairs, handle textiles in large quantities prior to laundering, stand for periods of time, bend, lift, climb ladders, and work with rolling racks.

  • Sewing and mending skills a plus! 


Pay starts at $17 per hour depending on experience with a trial period rate of $15 for training. 

If this feels like a good fit, please submit an application, HERE!